How Wallet Records Fit This Policy
Our Privacy Policy covers the details you provide when creating an account, confirming a phone number, signing in, contacting support, or checking a wallet status. We may record payment references for DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity so we can match a
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request to your account and investigate a missing status. We do not ask you to send a wallet password through support. You can read this policy before opening an account, and you can ask us which records relate to your profile. Where access or eligibility is
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discussed, it depends on local law. If a lawful request, security check, or dispute requires a record to be retained, we keep it only for the relevant operational or legal period.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.